Zeiterion Theatre Inc

Department: Front of House/Events
Reports To: Event Manager
Location: Massachusetts, USA | On-Site
Salary Range: $15 per hour (plus tips)
Employment Type:

• Non-Exempt
• Part-time
• Temporary

About The Zeiterion
The Zeiterion (The Z) is a nonprofit organization with a mission to steward our historic theater as a gathering place for performing arts experiences where learning, connection, and creative expression thrive. Our work is guided by five core values: Imagination, Connection, Equity, Transparency, and Discovery. These values inform how we deliver on our mission and how we work together every day.

We are committed to cultivating a workplace where all individuals feel respected, valued, and empowered to contribute. As a team member, you’ll be part of a culture that supports creativity, collaboration, continuous learning, and inclusion. Learn more here: https://www.zeiterion.org

Position Summary
The Bartender Staff are on the front line of our patron experience, responsible for setting the stage for an enjoyable performance by providing friendly, expert service and ensuring swift transactions. This role directly contributes to patron satisfaction and the smooth operation of our shows. Their main duties include assisting the Event Manager in setting up and breaking down the bar and concession inventory on show days/nights, serving patrons while creating an inviting patron experience and ensuring accuracy in all cash handling procedures. They should possess basic knowledge of cocktails, beverage service practices, and familiarity with point-of-sale systems. This position may also sometimes work as a cocktail server during private or on-stage events. This role plays a key part in advancing our mission and contributes to a supportive, inclusive, and imaginative work environment. 


Key Responsibilities

• Greet patrons and deliver exceptional service that encourages repeat business and positive interactions.
• Accurately take drink and food orders, quickly prepare and serve beverages according to recipe and standard.
• Be fully responsible for accurate cash management, including prompt and correct till reconciliation and reporting at the close of the shift.
• Collaborate with the Event Manager to streamline the logistics of setting up and breaking down the service area before and after each performance.
• Maintain cleanliness and organization of the service area.
• Perform regular checks to guarantee proper storage and rotation of all beverage and concession inventory.
• Proactively recommend and successfully sell featured or specialty drinks throughout each performance/event.
• Occasionally work as a cocktail server along with bartending.
• Maintain a thorough understanding and strict adherence to all regulations governing responsible alcohol service (e.g., T.I.P.S. or local requirements).
• Handle customer complaints, concerns, and intoxicated patrons with professionalism and discretion.
• A positive, energetic, and professional demeanor with a strong focus on fast, friendly customer service. 

Qualifications
Required:

• High school diploma or equivalent 
• 1–3 years of bartending experience in a high-volume or event-based setting
• Strong knowledge of cocktails, beer, wine and spirits 
• Certification: Current certification in responsible alcohol service (e.g., T.I.P.S. or equivalent) is required 
• Ability to lift and move 50 or more pounds unassisted 
• Demonstrated proficiency with modern POS systems and accurate cash management 
• Experience in basic bar maintenance, inventory rotation, and supply management to ensure continuous service 
• Open availability to work peak shifts, including nights and weekends 

Preferred:

• In addition to English, multilingual Spanish, Portuguese, Kriolu (Cape Verdean Creole), Haitian Creole, or K’iche 

What We’re Looking For
In addition to relevant experience, we’re looking for a colleague who:

• Brings a spirit of curiosity, creativity, and openness
• Communicates with clarity, honesty, and care
• Thrives in a collaborative, relationship-centered team
• Shares our commitment to equity, inclusion, and anti-racism
• Is excited to learn, grow, and imagine new ways forward

Our Workplace Culture
As part of your onboarding, you’ll be welcomed into a culture that reflects our values:

• Imagination – We encourage creative problem-solving and fresh ideas from every level of the organization.
• Connection – We work with empathy and respect, building strong relationships across teams.
• Equity – We actively address inequities in our systems and strive for inclusive representation in all we do.
• Transparency – We communicate openly, share information proactively, and make decisions with integrity.
• Discovery – We support risk-taking and learning from mistakes as essential parts of growth.

We create a workplace where you can bring your full self, feel supported, and know your contributions matter.

TO APPLY

Applications will be reviewed on a rolling basis until the position is filled. To be considered, please submit:

1. Your resume
2. A brief cover letter expressing your interest in the role

We deeply value working with individuals from a rich mix of backgrounds, experiences, and perspectives. We believe this diversity strengthens our institution and enriches our community. While we've outlined the qualifications and experience that we think will help someone thrive in this role, we also recognize that talent comes in many forms. If your background doesn't perfectly align with every requirement, we still encourage you to apply - your unique perspective might be exactly what we need.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact careers@zeiterion.org or call 774-425-3413 x122.

EQUAL OPPORTUNITY EMPLOYER

The Zeiterion is an equal opportunity employer. We celebrate equity and are committed to creating an inclusive, thriving environment for all employees, including but not limited to a culture of antiracism in which we build policies, procedures, and a safe space for people from all backgrounds to feel safe and seen in our employ, in our seats, and on our stage. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status