Department: Building Operations
Reports To: Event Security Team Leader
Location: Massachusetts, USA | On-Site
Salary Range: $17 per hour (based on experience)
Employment Type:

• Non-Exempt
• Part-time (Primarily looking for candidates with availability during regular business hours, 9:00 am – 5:00 pm Monday-Friday)
• Temporary

About The Zeiterion
The Zeiterion (The Z) is a nonprofit organization with a mission to steward our historic theater as a gathering place for performing arts experiences where learning, connection, and creative expression thrive. Our work is guided by five core values: Imagination, Connection, Equity, Transparency, and Discovery. These values inform how we deliver on our mission and how we work together every day.

We are committed to cultivating a workplace where all individuals feel respected, valued, and empowered to contribute. As a team member, you’ll be part of a culture that supports creativity, collaboration, continuous learning, and inclusion. Learn more here: https://www.zeiterion.org

Position Summary
Event security team members ensure the safety of all attendees, performers, and staƯ while helping maintain the flow of the event. They patrol the perimeter of the venue with a perceiving eye to protect attendees, preventing unauthorized people from getting inside and providing crowd safety control services inside the venue. Event security team members enforce all organizational policies and assist the front of house and production staff with security related needs. They may also work with local police if the situation calls for it. This role extends beyond a mere visible presence and involves a wide range of duties that require a balanced approach of professionalism, vigilance, and excellent customer service.


Key Responsibilities

• Guard entry and exit points to prevent unauthorized entry.
• Enforce all organizational policies.
• Monitor and secure areas where cash handling is taking place.
• Regularly patrol the outer and inner premises, including backstage when required.
• Effectively maintain crowd management, address disturbances and control restricted areas.
• Respond to emergencies and execute evacuation plans.
• Identify conflicts and use verbal de-escalation techniques, active listening, and other strategies to resolve issues peacefully.
• Other duties as assigned 

Policies:

• Team Members are expected to maintain a discreet distance from the Patrons and Performers/Artists and refrain from interacting with them except for security related issues.
• Team Members should not use their personal mobile devices when on duty.
• Team Members are not allowed to smoke inside or outside the venue.

Qualifications
Required:

• High School Diploma or equivalent
• Valid driver’s license & reliable transportation
• Ability to stand for long periods of time
• Available nights, weekends, some holidays.

Preferred:

• First aid experience
• Security/military/law enforcement experience
• Active listening and communication skills
• In addition to English, multilingual Spanish, Portuguese, Kriolu (Cape Verdean Creole),Haitian Creole, or K’iche.

What We’re Looking For
In addition to relevant experience, we’re looking for a colleague who:

• Brings a spirit of curiosity, creativity, and openness
• Communicates with clarity, honesty, and care
• Thrives in a collaborative, relationship-centered team
• Shares our commitment to equity, inclusion, and anti-racism
• Is excited to learn, grow, and imagine new ways forward

Our Workplace Culture
As part of your onboarding, you’ll be welcomed into a culture that reflects our values:

• Imagination – We encourage creative problem-solving and fresh ideas from every level of the organization.
• Connection – We work with empathy and respect, building strong relationships across teams.
• Equity – We actively address inequities in our systems and strive for inclusive representation in all we do.
• Transparency – We communicate openly, share information proactively, and make decisions with integrity.
• Discovery – We support risk-taking and learning from mistakes as essential parts of growth.

We create a workplace where you can bring your full self, feel supported, and know your contributions matter.

TO APPLY

Applications will be reviewed on a rolling basis until the position is filled. To be considered, please submit:

1. Your resume
2. A brief cover letter expressing your interest in the role

We deeply value working with individuals from a rich mix of backgrounds, experiences, and perspectives. We believe this diversity strengthens our institution and enriches our community. While we've outlined the qualifications and experience that we think will help someone thrive in this role, we also recognize that talent comes in many forms. If your background doesn't perfectly align with every requirement, we still encourage you to apply - your unique perspective might be exactly what we need.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact careers@zeiterion.org or call 774-425-3413 x122.

EQUAL OPPORTUNITY EMPLOYER

The Zeiterion is an equal opportunity employer. We celebrate equity and are committed to creating an inclusive, thriving environment for all employees, including but not limited to a culture of antiracism in which we build policies, procedures, and a safe space for people from all backgrounds to feel safe and seen in our employ, in our seats, and on our stage. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status